welcome to Dolphin
We help you to measure benefit and value in your business, using perceptions and operational data.
- Evaluate performance, value and satisfaction using perceptions of key people across your business- customers, partners, market influencers, staff, suppliers and board
- Research the trends in your markets impacting your strategic positioning
- Use hard operational data and key performance indicators for comparison with perceptions, finding the gaps, risks and opportunities
- Quantify and leverage opportunities and risks and align with strategy, using intelligence with evidence to realise business efficiencies, extend your market, or deepen alliances and partnerships for sustainable growth
Reflect different relationships - use 360 degree feedback about your business with 100 % engagement., and gain diverse insights, perspectives and measurements,
Face to face conversations. Interviews. Surveys. Expert panels. Statistically representative samples. Evidence for insights and actions.
Measure and report on your business, comparing KPIs from customers’ perceptions and other 360 key feedback with KPIs from operational big data.
Quantify the gaps and the opportunities. Enable flexible and rapid adjustment. Strengthen alliances and partnerships creating value for your customers. Passion. Results that enable you take the next leap for increasing business value...
We invite you to get in touch with us. We love questions, measurement and feedback....
We also work with clients with ideas for creating software tools from manual business processes, helping people realise the value of automated efficient business systems. Our experience with IP, patents, web based systems and our commitment to data integrity stands us in good stead for supporting our clients.