Clients in differing industry sectors, and of varying scale, public, community, and private, have worked with Dolphin Software in automating business practices, generating value in process cost efficiencies and in immediate results collation.

Dolphin Software is accomplished in defining and delivering customised high standard analytical and qualitative reporting for clients' executive decision making.

We pride ourselves upon speed, timeliness, accuracy and relevance – from when a client confirms a form or survey requirements, we guarantee delivery of a fully tested electronic form within 12- 24 hours, ready for distribution to audiences, with automatic collation of responses into a data base table of client software choice.

It has been done in 7 minutes!

When we report for you, we deliver customised, presentation quality reports using advanced Office Automation techniques in Excel and or in Word, within 24 -48 hours of client confirmation of report formats.

Reports are strategically structured to reflect the managerial structure of an organisation – ie delivered to those executives and managers empowered to make change. Your reports can be integrated with additional key corporate information, and any number of report formats can be accommodated.

For one client project we delivered 67 metrics reports from the survey, focussing on KPIs, in 5 different formats reflecting the requirements of different organisational hierarchy or management levels, supplemented by qualitative reports ... delivered in less than 24 hours after the survey had closed ( final data quality assurance checking took some time … )

Learning & Development Manager, Organisation Development Marketing, Caltex Petroleum Australia -

“Dolphin Software designed and supplied an on-line electronic 360 degree feedback process for our Marketing Leadership Group of 60 people twice in 2005 and again in 2006. The process was fully tailored using our internal leadership capabilities… The process remained completely confidential and was delivered successfully to all 60 managers. …

Dolphin Software offered valuable support in providing suggestions, adapting and improving business rules to ensure the continuous improvement of our feedback process.

Working with the team at Dolphin, led by Jude Ellen, we established strong working relationships based on trust and open communication. "

Jackie Taranto, Managing Director, Hannover Fairs Australia -

“Obtaining feedback from visitors and exhibitors, when the experience is still fresh in their mind, is very important to us. This information is invaluable for measuring our success and improving services to both visitors and exhibitors.”

LTC Steve Morris, Director of Plans, Training, and Security, US Army Kwajalein Atoll, US Marshall Islands-

“It has shortened the cycle time for producing, distributing, and collating survey results by about half…. .. It has also reduced tremendously the labor hours required to input survey results… And no human hands (that can make an ERROR!) ever have to touch it other than the respondent who fills it out.”

From a client’s IT & Communications Manager -

"The result of this is an electronic forms solution providing a one-step, user friendly front end driving a robust and auditable backend... We anticipate that we will achieve significant efficiencies, especially with forms that require a subsequent approval /endorsement step after submission. In these cases, we have demonstrated that in ideal circumstances, the entire process from submission to approval and subsequent lodgement with the action officer can take less than 2 minutes without anyone leaving their workstation.”

Bruce Mouatt former NTISO General Manager -

"The really impressive part of using Dolphin Software forms is the fact that we closed the survey on the Thursday evening, and I had a preliminary report of the results on my desk the next morning… This means we can respond quickly to a changing business world and ensure the organisation can address the needs and wants of our stakeholders.“

Greg Brien, former HR Manager Caltex Petroleum Australia -

“(Dolphin Software) has provided a lot more flexibility in allowing changes to be easily made to the HR 360 degree feedback survey content – no need for the added expense of requiring Lotus Notes programmers to change our internal surveys.”