Glossary of terms
MAPI
The PQF Viewer for MAPI enables people using Microsoft(r) Outlook (MS Office Outlook) to read and respond to the PQF files. Following is the definition of MAPI from www.searchWin2000.com.
MAPI (Messaging Application Program Interface) is a Microsoft® Windows program interface that enables you to send e-mail from within a Windows application and attach the document you are working on to the e-mail note. Applications that take advantage of MAPI include word processors, spreadsheets, and graphics applications ...
In other words, Microsoft's own email software - Outlook - is a MAPI program , and non Microsoft software vendors use the MAPI standard to enable them to send email. For example Eudora, one of the most popular e-mail programs, includes a MAPI function.

Lotus Notes
The PQF Viewer for Notes enables people using IBM Lotus Notes email to read and respond to the PQF files.

SMTP
The PQF Viewer for SMTP enables people not using MAPI compatible email software nor using Lotus Notes - but still using email not web mail - to read and respond to the PQF files. Following is the definition of SMTP from www.searchWebServices.com.
SMTP (Simple Mail Transfer Protocol) is an internet protocol ... used in sending and receiving e-mail. However, it's limited in its ability to queue messages at the receiving end ... Users typically use a more sophisticated email software program that 'bundles' SMTP with other standards enabling full send and receive email capability (for example Microsoft's Outlook includes SMTP, as does Eudora).
But SMTP is the most basic 'fall back' PQF Viewer installation if you have any complications with versions of other email software.For example many users of Outlook XP use the SMTP Viewer to get around the Microsoft's 'draconian' security patches.

HTTP
The PQF Viewer for HTTP enables people using web based mail such as Hotmail or Yahoo to read and respond to the PQF files. Following is the definition of MAPI from www.searchWebServices.com.
HTTP (Hypertext Transfer Protocol) is the ... (World Wide Web) ... set of rules for transferring files (text, graphic images, sound, video, and other multimedia files) on the ... As soon as a Web user opens their Web browser, the user is indirectly making use of HTTP.